Privacy Policy

Last Updated: July 2026

1. Information We Collect

At Mithila Maati, we collect personal information when you register an account, make a purchase, or contact our support team. This includes your name, email address, phone number, shipping and billing addresses, and payment details required to fulfill your orders.

2. How We Use Your Data

We use your details to process transactions, manage your account settings, dispatch organic makhana products, calculate shipping logistics, send OTP verification codes, and send newsletter updates regarding discounts and new flavor releases (if subscribed).

3. Data Protection and Security

Your security is our absolute priority. We employ industry-standard secure socket layers (SSL), BCrypt hashing algorithms to encrypt user passwords, and CSRF token defenses to block unauthorized session requests. We never sell, trade, or distribute your customer details to third parties.

4. Cookies and Session Cookies

We utilize local browser sessions and cookies to maintain your shopping cart items, wishlist preferences, and authentication states as you navigate through our platform. These cookies do not store any sensitive financial details.

5. Contact and Concerns

If you have any queries about our privacy practices or wish to request data updates/deletion, please connect with our processing facility desk directly via our Contact Us page.

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