Mithila Maati App
Install our app for lightning fast shopping & tracking!
Last Updated: July 2026
Since our organic popped makhana (fox nuts) products are perishable food consumables, we are unable to accept returns or offer refunds for opened packages due to hygiene and health protection guidelines.
We take utmost care in packaging and shipping your items. However, if you receive a damaged package, broken seal, or incorrect flavor variation, please report it to our customer support email within 7 days of delivery. Please provide order details and package photos.
Once our verification desk confirms damaged shipment or packing errors, we will process a replacement package at no additional cost. If replacements are unavailable due to stock shortages, we will initiate a direct refund.
Approved refunds will be processed directly to your original payment method (Net banking, Card, or UPI wallet) within 5 to 7 business days. Please note that transit speeds depend on banking processing cycles.
Install our app for lightning fast shopping & tracking!
Tap (Share button) at the bottom, then choose "Add to Home Screen".